privacy policy
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intimatematrimony.com is an online medium providing matrimonial services to those in search for the same. The privacy policy explicitly detailed here is applicable to all sites and applications handled by Intimate Matrimony. In the process of matrimonial search, you will be prompted to give in certain personal information. These data adheres to the privacy policy of Intimate Matrimony and the users of Intimate Matrimony service users should disclose the same in fields as and when prompted. Failure to disclose this info can restrict you from accessing Intimate Matrimony services.

What all info need to be disclosed for accessing the website/application services?

Intimate Matrimony prompts the users of our website/application services certain specific info that include, but may not be limited to, email address, name, date of birth, educational qualifications a user-specified password, mailing address, zip/pin code and telephone/mobile number or fax number.

Credit card transactions and third party gateways are safe-guarded and cookies are collected to store log in information of the users. You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties. The cookies used by third parties are solely under their control and Intimate Matrimony shall not be held responsible whatsoever the case may be.

On paying service charges, the user shall be prompted to give in certain details that will include billing address, credit/debit card number and credit/debit card expiration date, CVV number and tracking information from cheques or demand drafts shall be collected.

Intimate Matrimony will collect user information based on the interactions log with our website or application, the choices you make and the service and features you consume. The User Information is used for authentication and account access, If a user registers using social networking platforms such as Facebook, Google, LinkedIn and others we may collect personal data you choose to allow us to access through their APIs. When the user accesses our websites or apps, data relating to device ID, log files, geographic location, device information or system specification will be collected automatically.

What does we do with the website and App data collected?

Intimate Matrimony collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products and services, marketing research from our users primarily to ensure that we are able to fulfil your requirements, deliver personalised experience, preventing fraudulent activities. We identify and use your IP address to help diagnose problems with our server, and to administer our website/apps. Your IP address is also used to help identify you and to gather broad demographic information.

Who all will have access to the data collected form Intimate Matrimony website and App?

Intimate Matrimony shares personal identifiable information with our associates/affiliates/subsidiaries. These parties with whom user information is shared will market results that will best suit users falling under their sample size. Information shared with us is handled with utmost care and security. Should a situation arise where we are required by law or legal process to provide information about a customer/visitor and stay fully compliant at any time asked for.

Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.

From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these business phases, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.

Our website/apps share information to other website/apps that may collect personally identifiable information about you. We shall not be held responsible for the privacy policy or the contents of those linked website/apps whom we have shared info with.

How long is the information preserved in our database?

As stipulated in the Privacy Policy we will retain the information we collect from users for as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.

What precautionary measures do we take for securing users’ personal info?

Intimate Matrimony aims to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access.

Change of Privacy Policy

We may change this Privacy Policy without notice from time to time without any notice to you. However, changes will be updated in the Privacy Policy page. The users may please check Intimate Matrimony’s privacy policy page to keep themselves updated on the latest revisions.

How to address your Grievance

The Grievance officer: Mr Adv. P R Kannan.
Address: Intimate Matrimonials and Services Kerala Pvt. Ltd.
Contact details: 2nd Floor, St.Thomas church building, Tana, Irinjalakuda, Thrissur, Pin- 680121
Email ID: info@intimatematrimony.com

The Grievance officer shall be available between 9.30 am to 5.30 pm IST from Monday to Saturday excluding Sunday's and Public Holidays in India.

The Grievance officer is appointed as per Section 5 (9) of the Information Technology (Reasonable Security & Procedures and Sensitive Personal data or Information ) Rule, 2011.

Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us

2nd Floor, St.Thomas Church Building, Tana, Irinjalakkuda,Thrissur- 680121

Contact Number: +91-480-2822929

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